A family business that made the rack an heirloom.
My Fair Mahjong's New England Series arrived in Letter 3 with nautical flair and ten custom joker designs: cranberry bogs, covered bridges, moose, maple syrup, and a quahog clam Prim did not know she needed on a tile until she saw it. Whimsical without being childish, she wrote, the set for anyone who ever played a summer game on the Cape.
In Letter 7 she turned to their patent pending acrylic racks, the work of a family run operation in Connecticut that has refined the design for years. Heavier than most racks, it does not slide, and its lip is cut at an angle that keeps your tile faces from flashing toward the table. Players who switch, Prim wrote, rarely go back.
Written from what the letter said. Read both letters for the whole of it.